The residence halls are cleaned and maintained through a partnership with Campus Services. There are staff on campus to help students troubleshoot issues during the day and additional staff available to respond to emergencies when our offices are closed.
For more information, please visit the Campus Services website. If you're a parent or guardian of a student, you may find these parent FAQs helpful.
Staff from Campus Services perform routine maintenance in the residence halls on a daily basis. If a student has a maintenance issue, they should report the issue to Campus Services immediately via one of the following methods:
- Submit a Servicewave request
- Emergency? Call 504.865.5441 to speak to Customer Engagement
The residence halls are maintained daily to maintain a healthy living environment for students. Cleaning staff are responsible for cleaning and maintaining shared areas in the residence halls and students are responsible for cleaning inside their rooms.
Shared restrooms in traditional-style residence halls are cleaned every morning and evening. Suited and private restrooms are cleaned by the residents of those living units.
To report an issue with cleaning, students should report the issue to Campus Services immediately via one of the following methods:
- Submit a Servicewave request
- Emergency? Call 504.865.5441 to speak to Customer Engagement
Students will be charged for the cost of that cleaning that is not provided by the University and / or is in an area where students are responsible for cleaning.
Use of washers and dryers in the residence halls is provided to students as part of their room and board. Students may view available machines, set up text message alerts and report issues with a machine via LaundryView.
Issues with machines may also be reported by using the CSC Serviceworks app to scan the barcode on the machine. The app is available in the iOS App Store for Apple devices and the Google Play Store for Android devices.
All network, IP television services and associated equipment are managed by Tulane University Technology Services. If you're experiencing an issue with your internet connection or the physical hardware that allows you to connect to the campus network, please use one of the following methods to contact Technology Services.
- Report the issue via the Technology Services online support system.
- E-mail help@tulane.edu with description of the issue.
- Call Technology Services at 504-862-8888
You can also search the Technology Services Knowledgebase for assistance with common issues.
Tulane University has a partnership with University and Student Services (USS) to provide storage and water delivery services to students who live in the residence halls. For more information about these services, please visit the Tulane USS website.
