We've prepared this page to give you important information before your arrival on campus for your move-in. Please read this page carefully to ensure a smooth experience on Move-In Day. Most questions can be answered by reading this guide.
January 10: Move-in day for active sorority members participating in Recruitment*
January 11: Move-in day for new students*
January 11 – 12: Move-in day for potential new sorority members*
January 13 – 16: Move-in day for returning students*
January 18: Martin Luther King Jr. Day (University Closed)
January 19: First day of classes
*All undergraduate students are expected to begin their check-in process at the Arrival Center at least 24 hours before their move-in day. All students must select a check-in time slot in the Housing Portal that corresponds to their Move-in day.
To help protect the health of our campus community Tulane has instituted an Arrival Center, where all students who live on campus and in Green Wave Hall will stay as their first stop in New Orleans – before proceeding to campus. All undergraduate students are highly encouraged to stay at the Arrival Center.
The Arrival Center will be at the Hyatt Regency Hotel, 601 Loyola Ave., in downtown New Orleans. The Hyatt Regency has partnered with Tulane to provide the entire property for the TU Arrival Center which allows for a significant amount of space to ensure physical distancing and safety protocols.
Students who are assigned to live in the residence halls are required to arrive at the Arrival Center at least 24 hours prior to their scheduled check-in time slot. Students will be able to select their time slot before winter break.
Arrival Center Step-by-Step:
Hotel details:
This includes students who are coming to Tulane University for the first time and students who studied remotely in the fall and are living in the residence halls for the first time.
We strongly encourage you to ship items to campus before move-in day so that we can deliver your shipped items to your room ahead of your arrival on campus. Given current health and safety guidelines, the University will commit to delivering items to your room before you arrive to limit the need for in-person purchases both on-campus and in the community.
Students who used USS to store items over winter break will have their items delivered to their spring semester room assignment before they arrive on-campus.
Mail Services will send a shipping information packet to you in early December with specific information about how to ship boxes to campus.
Students who follow the shipping instructions and have boxes arrive on campus between December 7 and December 31 will have their packages delivered directly to their assigned residence hall room before Move-In Day. On your move-in day, you will be shuttled to a central location on campus from the Arrival Center and carry the items you brought with you to your building. We highly encourage shipping belongings and purchases to campus ahead of move-in.
Students are responsible for the cost of shipping packages to campus and the University will deliver packages at no additional cost. Students who need support with covering the shipping cost of their packages should contact our office at housing@tulane.edu to request financial assistance.
To provide this service, some items will not be accepted for in-room delivery and must be purchased locally or purchased after you move-in.
Please follow these guidelines when shipping packages for in-room delivery:
Packages that do not meet these guidelines will not be accepted and will be returned to the sender’s address.
Ship to arrive on campus before December 31:
Bring with you on Move-In Day:
Buy after Move-In Day:
Anything that could be considered a safety concern, could cause facility damage, interferes with fire safety systems or may be disruptive to other students should not be brought to campus. Students found with prohibited items will be required to dispose of the item and may be subject to disciplinary action through the student conduct process.
To ensure a safe and efficient move-in process, students have been asked to select a check-in time slot on their move-in day. Students are asked to limit the amount of belongings they bring to campus and will be permitted to have one non-student guest join them for move-in. Only students new to the residence halls for the spring semester will be permitted to have one non-student guest join them for move-in.
STEP 1 Ensure that you have signed up for a check-in time slot, reserve your room at the Arrival Center using the link sent to you, and schedule your travel to arrive in New Orleans at least 24 hours before your time slot begins.
STEP 2 Ship packages to campus to arrive between December 10 – December 30. Address information was sent to you in a shipping packet sent to you by Tulane University Mail Services.
STEP 3 Upon arrival in New Orleans you and your guest should proceed to the Tulane University Arrival Center at the Hyatt Regency Hotel in New Orleans. This is where parents and guests will have their temperature taken and students will be tested for COVID-19. You and your family member / guest must be cleared to check-in to the residence halls before being permitted on campus. Do not visit campus before you have been cleared to do so.
STEP 4 Once you receive approval to check-in, you will check-in to your residence hall and receive your check-in packet on the first floor of the Arrival Center near the shuttle loading area. The check-in packet contains an ID card (for new students) or room key, important information from Housing & Residence Life, and a move-in parking pass good for your move-in day only. The move-in parking pass is intended for the guest who is assisting their student during move-in. Students who are returning to the residence halls and need electronic access added on their Splash Card will have their card encoded at this check-in location at the Arrival Center. Electronic building access will be added for all students immediately after they check-in at the Arrival Center.
Once you have checked in, you can bring one guest with you on the shuttle to campus. Shuttle buses will have room for student belongings, so you should bring everything you brought to the hotel with you on the shuttle bus. There will be two centrally located shuttle stops on campus. Students who cannot take the shuttle to campus may use the parking pass included in their check-in packet to park in the Diboll Parking Complex.
STEP 5 Once on campus, you should head to your residence hall to bring your belongings to your room. Housing & Residence Life staff will be available in every residence hall to answer questions and provide support. Students will be permitted to bring one wrist-banded non-student guest into the building.
STEP 6 Unpack your belongings and set up your room — Please take trash and recycling to the designated areas outside of your building.
STEP 7 At the end of your move-in day, by 8pm, vehicles parked in the Diboll Parking Complex must be moved to allow for the students moving in on the next day.
Families are strongly encouraged to use the University-provided shuttle to get from the Arrival Center to campus. Students who choose to use a car service for transportation to campus will need to be dropped of either at the Diboll Parking Complex or on Freret Street near Devlin Fieldhouse (6811 Freret Street). Vehicles will not be permitted to enter campus.
Students and families who experience travel delays that force them to miss their check-in time slot should still follow the steps above to check-in. Our move-in process must prioritize testing all students for COVID-19 before they are permitted on campus. Once a student is authorized to be on campus based on their test results, we will update their check-in time slot to allow them to check-in. If you experience a travel delay, please share that with us by sending an email to housing@tulane.edu.
This includes any student who lived on campus in the fall semester or who has previously lived in the residence halls.
Students returning to campus after the fall semester should continue to use their on-campus mailing address and mailbox code to send items to campus. Packages and letter mail will be available for pickup at the mail services location indicated in the package e-mail from Mail Services.
Students who used USS for storage over winter break will have their items delivered to their room before they arrive on-campus.
To ensure a safe and efficient move-in process, students have been asked to select a check-in time slot within a 7-day time window. Students returning to the residence halls after winter break will not be permitted to have a guest in the residence halls during move-in days.
STEP 1 Ensure that you have signed up for a check-in time slot and schedule your travel to arrive in New Orleans at least 24 hours before your time slot begins. This 24-hour window will allow for your guest to have their temperature checked and for you to be tested at the Arrival Center.
STEP 2 Upon arrival in New Orleans you should proceed to the Tulane University Arrival Center at the Hyatt Regency Hotel in New Orleans. This is where students will be tested for COVID-19. You must be cleared to check-in to the residence halls before being permitted on campus. Do not visit campus before you have been cleared to do so.
STEP 4 Once you receive approval to check-in, you will check-in to your residence hall on the first floor of the Arrival Center near the shuttle loading area.
Students who changed rooms and need access to their new space will receive access at the Arrival Center and should not proceed to campus before they have been checked-in at the Arrival Center.
Once you have checked in, you can ride the shuttle to campus. Shuttle buses will have room for student belongings, so you should bring everything you brought to the hotel with you on the shuttle bus. Shuttle stops will be on Freret Street and Janet Yulman Way to get you as close as possible to your residence hall. Students who cannot take the shuttle to campus may use the parking pass e-mailed to them to park in the Diboll Parking Complex.
STEP 5 Once on campus, you should head to your residence hall to bring your belongings to your room. Housing & Residence Life staff will be available in every residence hall to answer questions and provide support.
STEP 6 Unpack your belongings and set up your room — Please take trash and recycling to the designated areas outside of your building.
STEP 7 At the end of your move-in day, by 8pm, vehicles parked in the Diboll Parking Complex must be moved to allow for the students moving in on the next day.
Students are strongly encouraged to use the University-provided shuttle to get from the Arrival Center to campus. Students who choose to use a car service for transportation to campus will need to be dropped of either at the Diboll Parking Complex or on Freret Street near Devlin Fieldhouse (6811 Freret Street). Vehicles will not be permitted to enter campus.
Students who experience travel delays that force them to miss their check-in time slot should still follow the steps above to check-in. Our move-in process must prioritize testing all students for COVID-19 before they are permitted on campus. Once a student is authorized to be on campus based on their test results, we will update their check-in time slot to allow them to check-in. If you experience a travel delay, please share that with us by sending an email to housing@tulane.edu.
Q: When can I select my check-in time slot?
A: Students will be sent an e-mail before winter break asking them to select their time slot. All students will not receive the e-mail at the same time, please be patient and select your time slot after you have received this message.
Q: Is the check-in time slot for when I check-in at the Arrival Center or when I move-in on-campus?
A: The check-in time slot is the time when you should expect to check-in to the residence halls at the Arrival Center after you've confirmed your negative test result and just before you head to campus. For example, if you select a check-in time slot for 12pm on 1/13 you would book your Hyatt hotel room for 1/12 and plan to leave the Hyatt for campus after 12pm on 1/13.
Q: Can new students ship items to campus without their room assignment?
A: Yes. New students should follow the instructions in the shipping information packet sent to them by Mail Services in the end of November. Mail Services will process and label the packages with room assignment information when they arrive in New Orleans.
Q: I have recently been tested at another facility, have been tested for antibodies, or have recently tested positive and recovered - Do I need to be tested at the Arrival Center?
A: Yes. All students must be tested as part of the Arrival Center process.
Q: How do I reserve a room at the Hyatt Regency to stay at the Arrival Center?
A: The reservation links for each check-in date are below. Please make sure to use the correct link for your check-in date:
Use this link if you suspect you are infected with COVID-19 or have come in contact with someone who is infected.
